Benefits of Using Facebook Messenger Chatbots for Business
Have you heard about Chatbots and wondered how they can benefit your business? Let’s take a look at how Chatbots can do the work for you, giving you the ability to enjoy your down time with your family and friends, or giving you the time to focus on growth in other areas.
What is Facebook Messenger Chatbots?
A chatbot is an artificial intelligence service that can have a conversation with you, like a real live person. In other words, a chatbot is designed to understand your questions and to give you an answer.
How do Chatbots Work?
Chatbots or Artificial Intelligence, sometimes referred to as AI, automatically respond to messages. This automated software can be programmed to answer questions and are triggered by keywords. Chatbots are commonly used on social sites like Facebook and Twitter. You can interact with them by using Facebook Messenger, text, or a pop-up window on the web.
5 Benefits of Using Facebook Messenger Bots
- Continuous lead generation 24/7.
- Ability to connect and integrate with multiple platforms.
- Costs less than hiring a full-time call center.
- Ability to have customer service around the clock.
- Used by thousands of businesses today, it is becoming one of the essentials in marketing and customer service.
How to Sign up for a Chatbot Service
Nowadays the process for programming a chatbot is quite easy and user friendly. In fact, there are many sources available online that show step by step instructions on setting up a chatbot and it will only take a few hours from beginning to end. Some of the chatbot services available are: Dialogflow, ManyChat, and Charfuel.